F.A.Q.
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To get acquainted with a brief description of this payment method, click here.
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To get acquainted with the advantages of the "Dolyami" payment method, click here.
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Payment system "Dolyami" is available when the order amount is from 4 - 30 000 rubles and a maximum of 2 active purchases at the same time.
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The Fast Payment System is a service of the Bank of Russia that allows individuals to make instant transfers using a mobile phone number to any bank participating in the FPS, as well as pay for goods and services in retail stores and the Internet using a QR code.
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Currently, 215 banks are members of the SBP. The list of participating banks that have joined the system is presented in the "Member banks" section.
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The cases when the product can be returned to the store, and the money paid for it is returned to the buyer, are determined by consumer protection law.
If the buyer returns the goods that he paid for through the SBP, then the funds are also returned through the SBP. The buyer goes to the store with a receipt for the purchase, which, among other things, indicates the transaction number and the phone number by which the payment was made. Using these details, the seller makes a "reverse operation" and the funds are instantly credited to the buyer's account. -
Click on the Tinkoff Pay button in payment methods when shopping online.
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Tinkoff Pay is available only for Tinkoff Bank customers.
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No, at the moment you can only pay with Tinkoff Pay online. We will announce the launch of payment in offline stores separately, stay tuned.
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Nowdays, payment by cards of payment systems Mastercard and MIR is available. Payments by Visa, American Express, JCB, UnionPay cards are temporarily unavailable. Specialists are working on restoring this feature.
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Europe: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Vatican City, Hungary, Germany, Greece, Denmark, Ireland, Iceland, Spain, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Macedonia, Romania, San Marino, Serbia, Slovakia, Slovenia, Finland, France, Croatia, Montenegro, Czech Republic, Switzerland, Sweden, Estonia, Georgia, United Kingdom. Open CIS: Azerbaijan, Armenia, Kazakhstan, Kyrgyz Republic, Moldova, Tajikistan, Turkmenistan, Uzbekistan.
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The recipient of funds is the online store. The decision to refund is made by the recipient of the funds and then he/she makes the refund. You can discuss it with the manager of the online store.
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Commissions are not charged for payments made from bank card account.
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The Intellect Money system is implemented only for acceptance of payment at the site. You can discuss question of delivery or service provision with a manager of the online-shop.
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When you try to making a payment, enter what is on your card instead of the name (e.g. CARDHOLDER) in the "Name on card" field.
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International shipments do not imply the possibility of post-payment.
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When placing an order on the website cskashop.ru with further payment by foreign bank card, we suggest you read the important information: - the country of payment and destination of delivery must be specified (you can also duplicate this information in the comments of the order); - at the stage of choosing the payment method, you must select the button "IntellectMoney" from the proposed options and read the information from the pop-up window in detail; - further coordination of all order details and billing of your individual order is performed by online store manager.
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You can make an order at the website and take it away from one of the PFC CSKA official shops. This service is free. It is worth mentioning, that you should pay 100% of price to deliver your purchase to the shop.
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Orders are processed on weekdays from 9 a.m. till 5 p.m. Most likely, your order is being processed now. Our manager will surely call you back during the working day.
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The track number will be sent to your e-mail address within 3 days after ordering at our website.
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We will present you a loyalty card with 10% discount as soon as the total amount of your order at the online cskashop.ru reaches RUB 50,000. If you already have the football fan card, you should just show it to the shop assistant of a PFC CSKA store and you will get the loyalty card with 10% discount which is also valid at the online shop. Please, be aware, that your loyalty card cannot be used for ordering discount goods at online shop.
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You can buy tickets at the official PFC CSKA store. Address: Moscow, 8 Zemlyanoy Val Str., Kurskaya metro station Opening hours: 10 a.m. – 9 p.m. (seven days a week) Contact us: +7 926 026 80 43
